Change shipping address right after order has been shipped!!

[DAndraR]

Hey! 
Just got the email (27.08.20 10:48 PM) that my order was shipped and I then realized I gave the wrong shipping address 

please help!! I don’t want to lose my order 

[DaneeBT]

Hi @DAndraR,

I'll look into your order then send you a PM!

Always,
Danee

[DAndraR]

Hey thank you! Just replied 

[SportyGirly125]

@DAndraR you can contact the shipping company and try to intercept the package but you will probably have to pay for it or you can ask for it to be held at a store if it's UPS or Fedex.

[Emy10]

You normally can cancel orders under 1h of time.

I did it once as i forgot to add something that i wanted to add. 

[DAndraR]

Unfortunately it was passed the 1 hr mark but thank you!

[DaneeBT]

@DAndraR I'm sorry I haven't received your PM. Please reply directly to my private message so I can further assist you. Thanks!

[DAndraR]

Hey np! just sent you a PM

[RGbrown]

@DAndraR 

I'd suggest contacting customer service by either calling or posting in the Customer Support Group

https://community.sephora.com/t5/Customer-Support/bd-p/Customer_Support

[DAndraR]

Got through to them thanks!