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Post in Customer Support

Change from delivery to pickup

I recently placed an order for delivery, but the delivery date is too further away, and I would like to change it to pickup.

Re: Change from delivery to pickup

Can I cancel the order and place a new one?

Re: Change from delivery to pickup

Hi @samm118,

 

We're happy to check on this. It looks like your private messages are turned off, and you can adjust your preferences in your Community settings (on the browser only, not the app). If you would like to send me a private message with your order number, I'll look into this. Alternatively, you may contact our live chat at https://www.sephora.com/beauty/contact-us or call 1-877-SEPHORA (1-877-737-4672). If the chat is unavailable, please keep the page open until the next agent becomes available. Thank you!

 

Best,

Laurie

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