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Post in Customer Support
CB929
NEWCOMER I Rouge
‎09-01-2020 03:24 PM
‎09-01-2020 03:24 PM

Change Birthday Gift

Hi, I got a birthday gift at a store today and I'm wondering if it is possible to return it and then get the gift for VIB/Rouge only, with an online purchase. I appreciate any assistance. Thank you!

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2 Replies
LaurieBT
MOD Rouge
‎09-01-2020 03:32 PM
‎09-01-2020 03:32 PM

Re: Change Birthday Gift

Hi @CB929,

 

My apologies, clients are only able to redeem 1 birthday gift per year and they are not able to be returned. I'm sorry for any disappointment this may cause.

 

Warm regards,

Laurie

Reply
1 Reply
CB929
NEWCOMER I Rouge
‎09-01-2020 03:56 PM
‎09-01-2020 03:56 PM

Re: Change Birthday Gift

Hi @LaurieBT 

Ok, thank you.

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  • 2 replies
  • ‎09-01-2020 03:24 PM
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