Career Support

[trulymariah]

Hi! over the past few months i’ve applied to Sephora and every time I get an email back saying that they won’t be moving on with my application because “I don’t meet the minimum age of 18” even though I am, and I also click that I do on my application. Is there any way to fix this? I would love to try Sephora out and i can’t if i can’t even get my application in because of a glitch:(

[keelybt]

@trulymariah I'm sorry to hear that! It looks like your private messages are currently turned off. Please send me a private message with your registered email address and picture of the email you received or you can contact us by phone at 1-877-737-4672 or through our live chat for assistance> https://www.sephora.com/beauty/customer-service

[trulymariah]

It says i can’t send you a private message, “page unavailable”. is there another way i can contact you?

[keelybt]

@trulymariah You can adjust your account settings (the gear icon) on a desktop or mobile web browser, not the app. 

Alternatively, you can contact us by phone at 1-877-737-4672 or through our live chat for assistance> https://www.sephora.com/beauty/customer-service