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Post in Customer Support
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JParker94
NEWCOMER I Insider
‎12-14-2023 04:13 PM
‎12-14-2023 04:13 PM

Card charged but no email/confirmation

I placed an order today using klarna. When I was finished with klarna it took me back to my cart but nothing happened. I did end up getting charged but haven’t gotten an email and my klarna has nothing on it from Sephora.

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LaurieBT
MOD Rouge
‎12-14-2023 05:19 PM
‎12-14-2023 05:19 PM

Re: Card charged but no email/confirmation

Hi @JParker94,

 

I'm sorry to hear this! I'll send you a message shortly.

 

Best regards,
Laurie 

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  • 1 reply
  • ‎12-14-2023 04:13 PM
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