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Post in Customer Support
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Tonyacpink
NEWCOMER II Rouge
‎05-23-2024 11:04 AM
‎05-23-2024 11:04 AM

Cannot read number on Sephora gift card

I received a Sephora gift card for Mother's Day and today I peeled the sticker off the back to use it online for a purchase, and half the numbers peelee off! I am unable to read it and can't enter it online. What can I do???

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2 Replies
LaurieBT
MOD Rouge
‎05-23-2024 11:24 AM
‎05-23-2024 11:24 AM

Re: Cannot read number on Sephora gift card

Hi @Tonyacpink ,

 

My apologies, you may still be able to use the gift card in store. I'll send you a message shortly.

 

Best,

Laurie

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Evie1974
NEWCOMER II Rouge
‎05-23-2024 11:11 AM
‎05-23-2024 11:11 AM

Re: Cannot read number on Sephora gift card

I spoke to customer service for the same situation but they told me, I can use it at the store. 🙌🏼

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  • 2 replies
  • ‎05-23-2024 11:04 AM
  • 1108 views
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  • 3 Contributors