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Post in Customer Support
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Candle certificate redemption error

I’m trying to redeem the candle sample certificate and keep getting an error each time I enter the code. I’ve tired all sorts of things, like substituting 1 and I, capital letters vs lower case, and nothing works. 

Re: Candle certificate redemption error

Hi @vxn999,

 

I will send you a private message.

 

Best Wishes,

 

Janean

 

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