Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

Community

Community

Community Home

Ask questions, join challenges, and get recommendations from people like you

Groups

Discover topics tailored to your beauty interests

Gallery

Add your photos and get inspired by fellow beauty lovers

Featured Groups

close
Sign In
Sign Out
Close

Shop

Close
Start a Conversation
Upload to Gallery
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support
Saraaaahhhh
NEWCOMER I Rouge
‎01-13-2018 05:47 PM
‎01-13-2018 05:47 PM

Cancelling an order

Hello I just placed an order about 10 minutes ago and I would like to cancel it as the address is wrong, and I no longer live at that address so I wont be able to return it.

Reply
2 Replies
MaliBT
ALUM II Rouge
‎01-15-2018 04:59 PM
‎01-15-2018 04:59 PM

Re: Cancelling an order

Hi @Saraaaahhhh, 

 

Typically we are not able to cancel or modify orders once place. If you still need assistance with this, please send me a private message with your order number and the correct address once this order ships. Thanks! 🙂

 

Best, 

Mali 

0
Reply
JennL1
NEWCOMER III Vib
‎01-13-2018 06:13 PM
‎01-13-2018 06:13 PM

RE: Cancelling an order

Can’t you call or live chat
0
Reply
Conversation Stats
  • 2 replies
  • ‎01-13-2018 05:47 PM
  • 243 views
  • 1 Hearts Given
  • 3 Contributors