Cancelling Pending Order?

[Anonymous]

I ordered Benefit Dandelion Twinkle Highlighter twenty minutes ago for a friend's Christmas gift but I realized I ordered the blush instead! The order is currently still pending, is there anyway to cancel it ? Thanks

[SianBT]

Hi @Anonymous, 

If you have not received assistance for this yet, please feel free to send myself or another mod a PM 🙂 For faster assistance, please call us t 1-877-SEPHORA. 

Bisous, 

Sian

[Anonymous]

Unfortunately no , you have to wait until you receive it then return it , that's been my personal experience

[ImTiffanyNicole]

I have that exact question. This should be able to be done online. I don't understand why customer service needs to get involved.

[juliehnguyen]

You may want to call Sephora at 1(877)SEPHORA so a representative can help you cancel the order @uwyllek.