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Post in Customer Support
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Chathamm
WINDOW SHOPPER I Rouge
‎12-25-2018 02:59 PM
‎12-25-2018 02:59 PM

Cancelling Order

I need to cancel an order I just placed, the app charged me without me ever allowing it to. 

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StephanieBT
ADMIN Insider
‎12-26-2018 05:48 PM
‎12-26-2018 05:48 PM

Re: Cancelling Order

Hi @Chathamm, I'm so sorry to hear that! We're unable to cancel orders once they're placed. For immediate assistance, I recommend giving us a call at 1-877-SEPHORA.

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  • 1 reply
  • ‎12-25-2018 02:59 PM
  • 289 views
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  • 2 Contributors