Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

Community

Community

Community Home

Ask questions, join challenges, and get recommendations from people like you

Groups

Discover topics tailored to your beauty interests

Gallery

Add your photos and get inspired by fellow beauty lovers

Featured Groups

Featured Posts

close
Sign In
Sign Out
Close

Shop

Close
Start a Conversation
Upload to Gallery
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support
|
Anonymous Insider
‎06-22-2018 09:33 AM
‎06-22-2018 09:33 AM

Cancelled order

My order is cancelled because of unsuccessful authorization. I received an email from Sephora. It says you are not able to confirm my payment information. I paid with gift card. Is there something wrong with the gift card?

0
Reply
1 Reply
ZakiyaBT
ALUM II Insider
‎06-22-2018 11:09 AM
‎06-22-2018 11:09 AM

Re: Cancelled order

Hi @Anonymous,

I am so sorry to hear that you were not able to place your order. For further assistance with your order, please contact Customer Service at 1-877-SEPHORA. Please not that I did remove your order information from this post for your security. 

Best,

Zakiya

0
Reply
1 Reply
Conversation Stats
  • 1 reply
  • ‎06-22-2018 09:33 AM
  • 189 views
  • 0 Hearts Given
  • 2 Contributors
testing