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Post in Customer Support

Cancelled order using a giftcard

So I recently just ordered and cancelled an order that I placed, and I understand that I will get refunded my money and it will go back on my credit card. However, I used a gift card I recently received to pay for half of it. Does anyone know if my money will return back on the gift card, and if so when will that might be?

Re: Cancelled order using a giftcard

Hi @Jessicahellen,

 

Upon review, I can see your order was cancelled successfully. The funds from your gift card should have been reversed successfully. If you experience any issues, please feel free to send me or another MOD a PM. Thank you.

 

-Helen

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