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Post in Customer Support

Cancelled items due to "out of stock" yet currently in stock

I've been trying to order the pro filtr Fenty beauty foundation in the color 380 for what seems like ages. The first time I ordered it I also purchased Sephora flash ($10) so I could receive my order sooner. After paying, days later I was told that my order was cancelled due to it being out of stock. My money for the foundation was refunded, but I was still charged for the Flash with no product to show for it. The second time I ordered 380 the item went out of stock shortly after and my order was cancelled. I was refunded. The third time I ordered 380 my order was "in progress" status for three days. On the fourth day I received an email stating "sorry for the delay, your item will ship in 2-3 days." An hour later, my order was cancelled due to it being out of stock. However, the makeup IS currently in stock as I type this. Makes no sense and I'm not even able to use the Flash benefits half the time. I ordered a different shade of the foundation and it still took about 7 days to get to me even with the flash. Starting to lose hope and will probably just purchase from the Fenty website itself. 

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