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Post in Customer Support
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SimranKNahal
NEWCOMER I Rouge
‎05-17-2018 02:31 PM
‎05-17-2018 02:31 PM

Cancelled Order

I had placed an order twice and each time I've done it, I get an email saying that my order cant be done due to them unable to confirm my payment information. My card details are all right. I'm from the UK, paying with a UK card however it's being shipped to Canada,  I'm unsure about whats going on. 

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keelybt
MOD Rouge
‎05-18-2018 12:37 PM
‎05-18-2018 12:37 PM

Re: Cancelled Order

Hi @SimranKNahal I'm sorry to hear that you were having difficulty ordering. I see that you have now been assisted with this. If you need additional assistance, please send me a PM. 

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  • 1 reply
  • ‎05-17-2018 02:31 PM
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