Cancellation?

[reinazua]

On September 8th, I received an email that my payment declined and that I had until September 14th to update my payment. I updated my payment method on my acct on September 11th.....today I received an email that it has been canceled. What's the point in giving me a timeframe to update...if you're just going to cancel it anyway? This is for my sephora play subscription by the way.

[RaquelBT]

Hi @reinazua,

I am so sorry to hear about this! I will be sending you a PM shortly to further assist 🙂

Best Regards,

Raquel 

[reinazua]

I’m still waiting on your pm

[reinazua]

I still want the September box.