Canceled order

[MiriAmbriz]

The order I placed last night was canceled. It is not the first time my orders get canceled. May I know why? 

[KJ0611]

This is happening to me too. What do I do???

[keelybt]

@KJ0611  Please contact us by phone at 1-877-737-4672 or through our live chat for further assistance> https://www.sephora.com/beauty/customer-service

[prezblaze]

They will tell you your account needs to be verified. Sephora’s customer service is awful lately. I’m not sure what’s happened but everyone is having a lot of issues with their accounts. 

[LaurieBT]

Hi @prezblaze,

I'm sorry to hear this and I'll send you a message shortly.

Best,

Laurie 

[keelybt]

@MiriAmbriz I will send you a PM.