Canceled order two days latter

[Anonymous]

Hi,

I made an online order on January 22nd, and today, two days later, I received a notification that my order is canceled, due to lack of stock of the item. How is this even possible - when I made an order it was clear that you had the item in stock, and have charged for it regularly-?

With all the delays in delivery, missed deliveries and lack of samples (over which I didn't want to rant about as I was thinking - hey, it happens) I don't know why to bother anymore. 

[RaquelBT]

Hi @Anonymous,

I sincerely apologize about this. I'll be sending you a private message shortly to assist. 🙂

Best Regards,

❤️ Raquel