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Post in Customer Support
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kmanrique2
NEWCOMER II Rouge
‎06-09-2023 09:42 PM
‎06-09-2023 09:42 PM

Cancel order

Hi,

 

I made a purchase on June 7, but I canceled the order within 20 min. I received an email that my order was canceled, but it still took my money from my credit card. It has been 4 days, and I still see the charges for this order on my credit card.  How long does it take to receive a refund?

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1 Reply
LaurieBT
MOD Rouge
‎06-10-2023 07:33 AM
‎06-10-2023 07:33 AM

Re: Cancel order

Hi @kmanrique2,

 

I'm sorry for the trouble! I'll check on this and I'll send you a message.

 

Best,

Laurie

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  • ‎06-09-2023 09:42 PM
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