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Post in Customer Support
Shawna1111
NEWCOMER I Vib
‎10-21-2017 09:35 PM
‎10-21-2017 09:35 PM

Cancel order please!

Hi, I just ordered something but I made a mistake and was wondering if I can cancel it. Thank you!

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1 Reply
SianBT
ALUM II Insider
‎10-22-2017 02:33 PM
‎10-22-2017 02:33 PM

Re: Cancel order please!

Hi Shawna1111, 

 

We generally cannot cancel or modify orders once placed as we have a very very short window to intercept your order before it goes into processing. 

 

Rest assured, you can return your unwanted items using our free Merchandise Return Label, or by bringing the items to your local Sephora store. 

 

I apologize for any inconvenience!

 

Bisous, 

 

Sian

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  • ‎10-21-2017 09:35 PM
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