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Post in Customer Support
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lizisback
NEWCOMER I Rouge
‎09-12-2024 04:16 PM
‎09-12-2024 04:16 PM

Can’t place order

I’m trying to place an order but the place order button is grayed out. I’ve tried on my app and on the website on my laptop. It wanted me to select shipping but seemed glitched, but now says shipping is free. I just want to buy my stuff.

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LaurieBT
MOD Rouge
‎09-12-2024 05:04 PM
‎09-12-2024 05:04 PM

Re: Can’t place order

Hi @lizisback,

 

I'm sorry to hear this! Please contact our live chat at https://www.sephora.com/beauty/contact-us or call 1-877-SEPHORA (1-877-737-4672) where a Beauty Advisor can further assist. If the chat is unavailable, please keep the page open until the next agent becomes available. 

 

Best regards,

Laurie

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  • ‎09-12-2024 04:16 PM
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