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Post in Customer Support
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Can’t place order

I am trying to place an order but the place order option is greyed out. I have double checked everything and chosen different methods of paying but it’s still not working. 

Re: Can’t place order

Hi @KDH48,

 

I'm sorry to hear this! Please double-check that all sections are complete. This includes the Shipping Address (if you're using the browser, be sure to click Save and Continue to move to the next section). Next, the Shipping Method. Then, the Payment Method (if using the browser, click Save and Continue). Then, click Review & Place Order. 

 

If you need any additional assistance, please contact our live chat at https://www.sephora.com/beauty/contact-us or call 1-877-SEPHORA (1-877-737-4672). If the chat is unavailable, please keep the page open until the next agent becomes available. Thank you!

 

Best regards,

Laurie

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