Can refund be made to a new credit card?

[Fariba20633]

I made some orders with my card but I lost my credit card a few days ago. Now I ordered a cream that I want to return and order another one instead. So will they be able to make the refund to my new credit card?

[DaneeBT]

Hi @Fariba20633,

We have adjusted our current 30-day return policy and increased it to 60 days to be returned to the original method of payment. If it is returned within this timeframe, it will only be returned to your original form of payment; we're not able to return it to a different card. If you no longer have the card, it'll be refunded to your new card or you may receive a check in the mail for the refund. For more information, please contact your financial institution directly. Thanks!

Always,

Danee