Can I return item to store?

[ynga]

Hello! Received this smashed in the mail, can I return to a store for credit or do I have to mail it back? Thank you! 😊

[PenelopeBT]

Hi @ynga,

I'm so sorry to hear this. You can either return the item in store for an exchange or refund with a receipt within 60 days of purchase. Or, you can send me a private message with your order number and I can help you do an online return. If you do an online return, you would have to mail the item back to us.

Please send me a private message if you need further assistance.

Stay Gorgeous,

Penelope

[ynga]

Thanks SO much Penelope!!!! I will try to return the item at the store first lol and see if they will do it.. Thank you!!!! 😊