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Post in Customer Support
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Can I return/exchange this in-store?

I'd like to return/exchange an item I bought online ~37 days ago, but I'd like to do so in store. I also no longer have the receipt for this item but you can see it under my Rouge purchase history.

Before I trek to my local Sephora I wanted to get confirmation on if this falls within the extended COVID return/exchange policy!

Thank you

Re: Can I return/exchange this in-store?

Hi @Jules1029,

 

You should be able to return the item in store if the store is able to verify your purchase! I recommend contacting your local Sephora store directly for more information. Thank you!

 

Always,
Danee

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