Can I return a product that’s purchased more than 60days ago?

[Rosie1027]

 

 

I purchased this product back in beginning of December. I didn’t start using it till late January. The first time I used it I had instant allergy reaction. My skin condition wasn’t great by then, so I thought it was my problem not the product. Waited a month till my skin is back to normal. I gave a second shot, however, instant severe allergy reaction with in 20 mins. I’m done giving it chances as I’m a not person who gets allergy easily. Considering my case, can I still return it? It’s a $200 serum. I don’t just want to let it sit there.

[Rosie1027]

So you’re saying I had no choice but have to accept the fact that this $200 serum cannot be returned. And I just have to use it even tho I have an allergy reaction?

[DaneeBT]

HI @Rosie1027 

I'm so sorry the hear the product you purchased isn't working out for you! Regretfully, we are unable to process returns/exchanges for items that were purchased over 60 days. To view our return/exchange policy, please visit https://www.sephora.com/returns-exchanges Thank you.

Regards,

Danee