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Post in Customer Support
tishl
NEWCOMER V Rouge
‎09-09-2018 07:50 AM
‎09-09-2018 07:50 AM

Can I cancel a award redemption?

 I placed an order this morning and redeemed  points for a custom makeover. Is it possible to cancel that redemption? When saving the coupon on my email I accidentally clicked a box that made the coupon expire tomorrow the 10th. it is not possible for me to make that happen tomorrow and am not sure when so that is why, if possible I would like to cancel that particular award redemption.

Thanks, Tom

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SianBT
ALUM II Insider
‎09-09-2018 11:39 AM
‎09-09-2018 11:39 AM

Re: Can I cancel a award redemption?

Hi @tishl

 

Sorry about this experience! Sending you a PM now. 

 

Bisous, 

 

Sian

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  • ‎09-09-2018 07:50 AM
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