CVV code won't save

[gmscull]

I activated a Visa gift card and went to purchase some makeup, but when I went to check out it says it's unable to place my order. The CVV code won't save every time I try to update the payment info. I've done everything the other posts have said to do, please help.

[LaurieBT]

Hi @gmscull,

I'm sorry to hear this. I recommend contacting our live chat at https://www.sephora.com/beauty/contact-us or calling 1-877-SEPHORA (1-877-737-4672) where a Beauty Advisor can look into this. If the chat is unavailable, please keep the page open for a few minutes until the next agent becomes available. 

Best regards,

Laurie