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Post in Customer Support
Stefanie0023
NEWCOMER V Rouge
‎01-01-2018 03:44 PM
‎01-01-2018 03:44 PM

CUSTOMER SERVICE YTD?

I placed an order last night, it is In Progress right now, but I didn't receive any points. All it says was Customer Service Annual YTD Reset...What does this mean? Did my order go through and will I get my points?
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JamilaBT
ALUM II Insider
‎01-04-2018 10:33 AM
‎01-04-2018 10:33 AM

Re: CUSTOMER SERVICE YTD?

Hi @Stefanie0023. So sorry about any confusion. Our Beauty Insider system was performing our annual year end maintenance. Everything should be restored. If you are still not seeing your account information, send me a message with your Beauty Insider email.

 

xo, jamila

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  • 1 reply
  • ‎01-01-2018 03:44 PM
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