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Post in Customer Support
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CANT BUY

Hello, new here! I wanted to buy some stuff, did the checkout, TYPED PAYMENT INFO, and then pop up a window asking me to login or create an account. I press the SING IN button but nothing happens, even I was already connected... I am from Ecuador but have my appartment in US, so am trying to buy from here, Ecuafor and send my purchase to New York. Also, I tried with PayPal but same situation.

Re: CANT BUY

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Re: CANT BUY

Hi @jessica7676,

 

I'm sorry for the trouble! Upon review, it doesn't look like our site currently accepts credit cards or payments from Ecuador. I apologize for any disappointment this may cause! 

 

Warm regards,

Laurie

Re: CANT BUY

Hope you can help we, the customer, with this in the future because here, in Ecuador and in general Latin America, there are many products highly overpriced. There are people here selling the: The Ordinary Niacinamide ($6) in 25$-35$ and fragance samples in 15$-22$ and many of them are FAKE, its like a black underlaw market with US products. It will be very helpful if you allow people from different countries to get good original products, the brands get more recognition and customers, and you could get more sales... Really hope you can help us with this. Have a nice day.

Re: CANT BUY

Hi @jessica7676,

 

We greatly appreciate your feedback and I'll share this with our teams. Thank you!

 

Best regards,

Laurie 

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