Buy Online & Pickup

[Shunte74]

Good afternoon. Is the Buy Online and Pickup in store option not available for the Little Rock, AR store? I tried placing an order to pick up after work and the checkout option is there, but it never goes to the screen for me to pay. the same thing happened last Saturday as well. 

[LaurieBT]

@Shunte74, I'm happy to check on this! It looks like your private messages are turned off, and you can adjust your preferences in your Community settings (on the browser only, not the app). If you would like to send me a private message your zip code and the name of the product(s) you're attempting to order, I'll look into this. 

Alternatively, you may contact our live chat at https://www.sephora.com/beauty/contact-us or call 1-877-SEPHORA (1-877-737-4672). If the chat is unavailable, please keep the page open until the next agent becomes available. Thank you!