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Post in Customer Support
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Bug with the Sephora app.

Hi I currently have a problem with the app on my cellphone. I want to rewiew an item and the app wont stop closing. It says the app just stop working.

Re: Bug with the Sephora app.

Hi all, 

 

Sorry for the trouble! I will report the issues. Please make sure you have the latest app version and your device updates are current. Thanks!

 

-Mali

Also, when I want to write a rewiew or read rewiews it is...

Also, when I want to write a rewiew or read rewiews it is always say REFINE and it immediatly shuting down or I'm not able to read or write the rewiew...

Re: Bug with the Sephora app.

The app is so glitchy to scroll through, and it just shuts down. 

@MaliBT my app is buggy also this past week

@MaliBT my app is buggy also this past week

Re: @MaliBT my app is buggy also this past week

@GG84

 

What type of device are you on and which version?

 

-Mali

Re: @MaliBT my app is buggy also this past week

@MaliBT I'm on an Android and I have the newest version

Re: @MaliBT my app is buggy also this past week

@GG84,

 

I just spoke to another Mod who had the latest Android and she stated that she updated the Sephora app a couple days ago and it's working fine now! Do you have the latest Sephora update downloaded and app updates downloaded? If so, when was the last time you restarted your device?

 

-Mali

I have the lattest app version...

I have the lattest app version...

keeps doing that with me too!

keeps doing that with me too!

Same. Also when I tap on today's "The Daily", it keeps cl...

Same. Also when I tap on today's "The Daily", it keeps closing my app.
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