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Post in Customer Support
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Broken product

Hi I ordered the Sephora favorites superstars kit and in the kit everything was fine except for the Becca higlighter in champagne pop, I went to open the product to use it and the whole highlighter fell out.. I was wondering if I could get a replacement because I haven’t even got to use it. 5ACCB1F0-C67A-4FE3-9532-3F5B03031F6E.jpeg

 

Re: Broken product

@texmex1599,

 

I am truly sorry to see the condition that your item is in! I am going to send you a message to help.

❤️ Melissa
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