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Post in Customer Support
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Broken product

Hello! I recently made a purchase online and received my order. Unfortunately one of my items broke and was completely spilled out (kiehls midnight recovery concentrate) during the delivery process. I would just like a replacement of this item as it is one of my favorites. Thank you! 

Re: Broken product

Hi @stephacosta,

 

I am sorry to hear this! I will send you a PM for further assistance.

Best,

Zakiya

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