Stores & Services
Find a Sephora

Happening at Sephora

View all


From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support

Broken palette replacement?

I received my Huda Obsessions smoky palette and at least one of the shadows was complete shattered everywhere. Is it possible to get a replacement?! How do I go about doing that if I ordered online? I can include pictures if I need to! I've just never had anything arrive broken (in almost 5 years of ordering!). Thanks so much!!

Re: Broken palette replacement?

I ordered the same palette and the black eyeshadow was broken.

1 Reply
Conversation Stats
  • 1 reply
  • 1 Hearts Given
  • 2 Contributors