Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

Community

Community

Community Home

Ask questions, join challenges, and get recommendations from people like you

Groups

Discover topics tailored to your beauty interests

Gallery

Add your photos and get inspired by fellow beauty lovers

close
Sign In
Sign Out
Close

Shop

Close
Start a Conversation
Upload to Gallery
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support
|
lbs7446
WINDOW SHOPPER I Insider
‎02-01-2019 08:54 AM
‎02-01-2019 08:54 AM

Broken mascara wand

I ordered the benefit lash primer and when I opened the tube the brush was detached from the wand and stuck in the tube 😕 is there a way to get a replacement ?

0
Reply
3 Replies
brokenmascara
NEWCOMER I Insider
‎02-28-2022 02:11 AM
‎02-28-2022 02:11 AM

Re: Broken mascara wand

same thing happened to me what do i do?

0
Reply
1 Reply
DaneeBT
MOD Rouge
‎02-28-2022 06:38 AM
‎02-28-2022 06:38 AM

Re: Broken mascara wand

Hi @brokenmascara

 

Oh no! I'm sending you a PM to help.

 

Always,
Danee

0
Reply
keelybt
MOD Rouge
‎02-01-2019 11:13 AM
‎02-01-2019 11:13 AM

Re: Broken mascara wand

Hi @lbs7446 I'm sorry to hear that! I will send you a PM to help. 

0
Reply
3 Replies
Conversation Stats
  • 3 replies
  • ‎02-01-2019 08:54 AM
  • 2728 views
  • 0 Hearts Given
  • 4 Contributors