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Post in Customer Support
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Anonymous Insider

Broken item

 

Spoiler
Dear Sephora, You delivered me a broken Christophe Robin's Cleansing Purifying Scrub with Sea Salt. What should I do? I have a check 

25E3E37A-1BF2-40BF-BDE7-42617E2B4FA4.jpeg

 

367B2BDE-B337-42A8-8CFC-E29206448E49.jpeg

 

1072297D-29A4-4C2A-B425-671E4C4A3D73.jpeg

 

Re: Broken item

Hi @Anonymous,

I'm so sorry to hear this. I will send you a private message to provide further assistance.

 

Stay Gorgeous,

Penelope

Re: Broken item

Hi @Anonymous,

I sent you a private message. Please check your private messages for further assistance.

 

Stay Gorgeous,

Penelope

Anonymous Insider

Re: Broken item

You did’t reply to my last email(

Re: Broken item

Hi @Anonymous, if you sent @PenelopeBT a PM, she will be responding as soon as she is able to. Thank you so much for your patience!

3 Replies
Conversation Stats
  • 4 replies
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  • 3 Contributors
Photos3
  • 25E3E37A-1BF2-40BF-BDE7-42617E2B4FA4.jpeg
  • 367B2BDE-B337-42A8-8CFC-E29206448E49.jpeg
  • 1072297D-29A4-4C2A-B425-671E4C4A3D73.jpeg