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Post in Customer Support
Anonymous Insider
‎12-18-2017 06:09 PM
‎12-18-2017 06:09 PM

Broken Product

I bought the Sephora Luminizer to go, in Miss Sunshine. When I opened the product, it came popping off and there was product in the cap and it was not attached to the tube anymore. Is it possible for me to get a replacement for this product?25551547_1515082725211975_1831710507_o.jpg25552748_1515075238546057_2064172398_o.jpg25577487_1515082128545368_2057810931_o.jpg

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2 Replies
RichardBT
ALUM II Insider
‎12-22-2017 03:56 PM
‎12-22-2017 03:56 PM

Re: Broken Product

Hello @Anonymous ,

 

So sorry to see this. If you are still experiencing issues with this, give us a call at 1-877-SEPHORA (1-877-737-4672) for assistance.

 

Cheers,

 

Richard

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sayarida
NEWCOMER V Rouge
‎12-18-2017 06:12 PM
‎12-18-2017 06:12 PM

RE: Broken Product

Call customer service and they will send you a new one
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Conversation Stats
  • 2 replies
  • ‎12-18-2017 06:09 PM
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  • 25551547_1515082725211975_1831710507_o.jpg
  • 25552748_1515075238546057_2064172398_o.jpg
  • 25577487_1515082128545368_2057810931_o.jpg