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Post in Customer Support
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Anonymous Insider
‎01-17-2019 05:34 AM
‎01-17-2019 05:34 AM

Broken Palette

I ordered the Huda Beauty Obsessions Eyeshadow Palette-Smokey and it arrived with the black shade broken. I'm wondering if Sephora does exchanges and if so, how I would go about doing so. Thanks!

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StephanieSBT
ALUM II Insider
‎01-17-2019 09:13 AM
‎01-17-2019 09:13 AM

Re: Broken Palette

Hi @Anonymous,

 

I'm sorry to hear that you receive the palette defective.  I'm going to send you a PM shortly for assistance!

 

Best,

Steph 

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  • ‎01-17-2019 05:34 AM
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