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Post in Customer Support
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Broken Packaging

Good morning,

 

I had purchased 2 PHLUR body and hair fragrances from the Union Station location yesterday, Sunday June 8th. 

To my surprise this morning, one of the packages was faulty and leaked more than half of the product into the bag. See attached for photo. 

As I have yet to use this product, can you advise if I can receive a new one. As mentioned, I did not use the product and the seal of the fragrance was damaged. 

Please let me know how I can proceed with this process. 

Thank you,

Melinda 

IMG_7527.jpeg

Re: Broken Packaging

@meld93 I'm sorry to hear that! As this was purchased in store, I would recommend contacting the store directly for further assistance. 

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