Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

Community

Community

Community Home

Ask questions, join challenges, and get recommendations from people like you

Groups

Discover topics tailored to your beauty interests

Gallery

Add your photos and get inspired by fellow beauty lovers

close
Sign In
Sign Out
Close

Shop

Close
Start a Conversation
Upload to Gallery
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support
|
AnneSteph
FRESH FACE I Rouge
‎01-04-2018 12:54 PM
‎01-04-2018 12:54 PM

Box never came, need a refund

I never received my December box and then I was told I would be refunded. A few days later I was told they decided to send me another box instead. Now it's almost a week later after that and I get an email saying the new shipment was cancelled because the box is out of stock. Can I please just finally get a refund?
0
Reply
1 Reply
MeganBT
ALUM II Insider
‎01-06-2018 04:31 PM
‎01-06-2018 04:31 PM

Re: Box never came, need a refund

Hi @AnneSteph, 

 

I'm so sorry to hear about this and am glad to see that you were assisted by another moderator. Please PM me if I can help with anything else. 

 

All my best, 

 

Megan 

0
Reply
1 Reply
Conversation Stats
  • 1 reply
  • ‎01-04-2018 12:54 PM
  • 148 views
  • 0 Hearts Given
  • 2 Contributors