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Post in Customer Support
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lsova
NEWCOMER I Insider
‎10-02-2022 01:25 PM
‎10-02-2022 01:25 PM

Birthday reward

Today is my birthday and I’m trying to redeem the reward of 250 points. When I click it, it shows “ out of stock.”

1. How is that even possible since it’s only points?

2. Can customer service add these 250 points to my rewards for my birthday?

 

thanks 

Lisa

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LaurieBT
MOD Rouge
‎10-02-2022 01:37 PM
‎10-02-2022 01:37 PM

Re: Birthday reward

Hi @lsova,

 

I'm sorry this gift is currently unavailable! Our teams are currently working to have it available again. Please stay tuned and check back soon.

 

Best,
Laurie

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  • ‎10-02-2022 01:25 PM
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