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Post in Customer Support
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meglie7
NEWCOMER I Vib
‎11-05-2017 04:31 AM
‎11-05-2017 04:31 AM

Birthday on account suddenly changed?

The birthday on my account has been January (which is my actual birthday) since the day I opened it many years ago. Today, however, I looked at my account and it said my birthday is November 30, 1999. Why did my birthday suddenly change and how can I fix it?

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MeganBT
ALUM II Insider
‎11-07-2017 03:54 PM
‎11-07-2017 03:54 PM

Re: Birthday on account suddenly changed?

Hi @meglie7

 

I apologize for the confusion. I can confirm that the birthday on your account has been updated. I also edited your post to remove personal identifying information and please PM if you need clarification.

 

All my best,

Megan

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  • 1 reply
  • ‎11-05-2017 04:31 AM
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