Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

cancel
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support
|

Birthday gift

I’m not able to redeem my free birthday gift. Can you help?

Tags:

Re: Birthday gift

Hi @jewellgirl69

 

You should have the option to add your birthday gift to your merchandise order anytime during your birthday month!  To redeem your gift online, you must make a merchandise purchase and add the gift to your basket during the checkout process. Just make sure you are logged into your account before viewing your basket. Then, click "Redeem Your Rewards" found above the merchandise list to add the gift of your choice.  If you're still having trouble, please contact us at 1-877-SEPHORA prior to completing your order so we can add the gift and complete your order.
 

Always,

Danee

1 Reply
Conversation Stats
  • 1 reply
  • 208 views
  • 0 Hearts Given
  • 2 Contributors