Birthday gift

[emilyjean29]

I keep trying to add a birthday gift to my basket but it will not let me and I don’t want to miss out on my birthday gift as I look forward to receiving them. Please help!

[LaurieBT]

@emilyjean29, I'm happy to check on this. It looks like your private messages are turned off, and you can adjust your preferences in your Community settings (on the browser only, not the app). If you would like to send me a private message with your registered email address, I'll look into this. Alternatively, you may contact our live chat at https://www.sephora.com/beauty/contact-us or call 1-877-SEPHORA (1-877-737-4672). If the chat is unavailable, please keep the page open until the next agent becomes available. Thank you!

[CorgiMommy]

Are you spending at least $25 for an online gift?  Have you tried calling customer service for assistance?