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Post in Customer Support
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NJ54
NEWCOMER I Insider
2 weeks ago
2 weeks ago

Birthday gift was just 250 points

Hi,

I visited a Sephora store and the rep said they did not have any birthday gifts and instead gave me 250 points. Is that usually the norm ?

Did I miss out by not having an option to select my birthday gift ?

 

Thanks

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LaurieBT
MOD Rouge
2 weeks ago
2 weeks ago

Re: Birthday gift was just 250 points

Hi @NJ54, it sounds like the other gift options were unavailable, and the 250-point gift option was provided. This is within our normal processes, and I apologize for any concern this caused! 

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