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Post in Customer Support
Anonymous Insider

Birthday code not working :(

Today is my birthday and it said that I could get something free and when I tried adding the items to my cart, any of the three options, it doesn’t allow me to and it says something about the sku not being available or something like that.

RE: Birthday code not working :(

I had the same issue on the app, when I switched to my laptop and added it to my cart it worked just fine 🙂

Re: Birthday code not working :(

Hi @Anonymous,

 

I'm sorry for the trouble you're having adding the Birthday Gift to your merchandise order! For further assistance, please contact us via phone at 1-877-SEPHORA (1-877-737-4672), prior to submitting your order, so we can make sure it is included. Thank you and happy birthday!

 

Always,
Danee

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