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Post in Customer Support

Birthday Gift

I am wondering if I still get my birthday gift. My birthday was in January and  the stores in my area didn’t have any birthday gifts. It is now august, and my Sephora account advertises that I can still get it,  but only in my birthday month. Can a Sephora representative help me out?

Re: Birthday Gift

@JayleneR I'm sorry to hear that you had trouble redeeming your birthday gift.  It looks like your private messages are currently turned off. Please send me a private message with your registered email address or you can contact us by phone at 1-877-737-4672 or through our live chat for assistance> https://www.sephora.com/beauty/customer-service

Re: Birthday Gift

I turned on my private messaging. Please contact me.

Re: Birthday Gift

@JayleneR I have sent you a PM. 

Re: Birthday Gift

How do I turn on my private messaging?

Re: Birthday Gift

@JayleneR you can adjust your preferences in your settings!

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