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Post in Customer Support
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Birthday Gift

I have tried to redeem my birthday gift I picked an item out and added it to my cart when I tried to checkout it said “Merchandise, excluding gift cards and eGift certificates, must be included in your order to qualify for your Birthday gift.” 

I do not know what this means or what I should do instead

Katie

Re: Birthday Gift

You need to buy an item that costs 25$ and up to get your gift unless you do it in store

Re: Birthday Gift

Hi @KatieH2004,

 

A merchandise purchase is required to redeem the birthday gift online, and we offer free standard shipping. Please add a merchandise item to your basket to redeem the gift. Thanks!

 

Best,

Laurie

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