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Post in Customer Support
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Biossance allergic reaction

Hi,

 

I had purchased the Biossance Squalane + Zinc Mineral Sunscreen from Sephora and after multiple allergic reactions on my face I realized the Biossance product was causing my reactions. After some research, I saw that several people were having similar reactions and the sunscreen was actually recalled. Can Sephora do something about this? Can I return the product even though it's outside the return window?

Re: Biossance allergic reaction

I just started getting a reaction to it since the start of the year. I finally realized the hives on my face is due to this product and this product alone!  It is absolutely irresponsible of Sephora to not alert their customers who have purchased this product and let them suffer through it.

Re: Biossance allergic reaction

@miaomeow24 I will send you a PM. 

Re: Biossance allergic reaction

@VV001 I'm sorry to hear that! I will send you a PM. 

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