Beware the Perfume Sampler Set Unisex Discover Set !

[Stepniest]

Purchased the Unisex Discover set because I wanted to try several of those fragrances , esp the Replica in the garden one 

The certificate to redeem was in the kit , however when I wen to go check out on-line it would not work.  I did the chat on the app and spoke to some guy where he had me send a pic of the certificate front and back.  The pics on the certificates matched what I bought, however the code on the back was for a different set of perfumes NOT the ones I purchased to sample. I told him that's not my fault the code is wrong and it clearly shows the correct pics of the samples to choose from.  He said there was nothing he could do and that I had to choose one the samples that he read off to me !  WHAT !  I decided to try calling the customer service number where I was told basically the same thing.  I asked to send her a pic and she said it wouldn't matter because sometimes the pics on the certificates are just generic pics and not what you can actually choose from !!  She said there was nothing she could do and read off the same list of samples the other guy did ( none of which where in the set I bought )

As I read the reviews on this on the Sephora page this has happened to several others as well !

[LaurieBT]

Hi @Stepniest,

I'm sorry to hear this and I'm happy to take a look in more detail. I'll send you a message shortly.

Best,

Laurie